For Immediate Release:
June 26, 2007
SURVEY REVEALS
WAYS REALTORS® ADAPT TO MEET CLIENT NEEDS
Increasing number of New Jersey REALTORS® make use of the Internet and technological devices
EDISON, N.J. - New Jersey
REALTORS® are becoming more tech savvy and
accessible to clients by increasing their
use of the Internet and technological
devices, according to results from a survey
commissioned by the New Jersey Association
of REALTORS® (NJAR®). The 2007 New Jersey
Member Profile survey, which was conducted
by the NATIONAL ASSOCIATION OF REALTORS®
(NAR) on behalf of NJAR®, also reveals other
characteristics of New Jersey REALTORS®
including their business activities,
demographic characteristics and relationship
to their firms.
"The real estate industry is always
changing. With that change comes different
needs and expectations from clients and
consumers," said NJAR® President Bill
Hanley. "This survey shows that REALTORS®
adapt to these changes by enhancing their
Internet usage and technical skills so they
may provide the best services possible. As
REALTORS® our specialty is working with
people but we realize the importance of
using technology to make the process of
buying and selling real estate more
convenient for everyone."
Since 2005, more REALTORS® are making use
of the Web to advertise their real estate
listings for clients and consumers. Those
who use their real estate firm's website to
post listings increased 35 percent, from 49
percent in 2005 to 84 percent in 2006.
Thirty-seven percent more use REALTOR.com,
the official site of NAR, up from 52 percent
in 2005 to 89 percent in 2006. There has
also been a boost in advertising listings on
local newspaper websites as another way to
market properties, which rose from nine
percent in 2005 to 28 percent in 2006.
According to the survey, an increasing
number of REALTORS® also use the Internet to
provide helpful information for real estate
buyers and sellers. The majority of real
estate firms (93 percent) and more than half
(56 percent) of New Jersey REALTORS® have
their own website, up from 88 percent and 34
percent in 2005 respectively. More than half
of REALTORS® use their websites to host a
variety of information for consumers such as
community information or demographics,
school reports, mortgage or financial
calculators, and virtual tours. Many
REALTOR® websites also include links to
state and local governments, mortgage
lenders, and real estate service providers,
in addition to home valuation or comparative
market analysis tools and current mortgage
rates.
This year's survey also shows a
noticeable increase in New Jersey REALTORS®'
use of technological devices, which
indicates that today's real estate
professionals are keeping pace with clients'
needs. Almost all REALTORS® (91 percent)
surveyed use e-mail, which is up from 81
percent in 2005. More than half communicate
with their clients via e-mail more than 50
percent of the time. The number of REALTORS®
who use a computer on a day-to-day basis
increased to 88 percent, as well as cell
phone usage on a daily or nearly every day
basis which went up 10 percent, from 82
percent in 2005 to 92 percent in 2006.
REALTORS®' use of global positioning systems
also significantly increased from 13 percent
in 2005 to 23 percent in 2006.
REALTORS® in New Jersey worked a median
of 40 hours a week in 2006 and had a gross
median income of $41,200, compared to
$47,700 nationally. The typical New Jersey
REALTOR® has been in the business for nine
years, two years more than the national
average and an overwhelming majority (95
percent) are certain they will remain active
as real estate professionals during the next
two years.
REALTORS® are also well-educated. Those
who hold a professional designation account
for 22 percent and 17 percent hold a
certification. REALTORS® earn professional
designations through NAR and a variety of
its affiliated Institutes, Societies, and
Councils in order to enhance their knowledge
about a specific real estate sector. To earn
a designation REALTORS® must complete
required courses which are designed to
prepare them to better serve clients and
consumers in a particular field of the real
estate industry.
In January 2007, NAR mailed an
87-questionaire survey to a random sample of
70,000 REALTORS®. An identical questionnaire
was also distributed to another group of
70,000 members via a Web-based online
survey. A total of 10,774 responses were
received. There were 147 unweighted
responses from New Jersey, yielding a
response rate of 4.9 percent, which form the
basis of the report. For more information or
to view a summary of the 2007 New Jersey
Member Profile please visit
http://www.njar.com/2007NJMemberProfileSummary.pdf.
The New Jersey Association of
REALTORS® is a non-profit organization
serving the professional needs of
approximately 55,000 REALTOR® and
REALTOR-ASSOCIATE® members in the state.
2007 marks the association's 90th
anniversary year. REALTOR® is a registered
collective membership mark which may be used
only by real estate professionals who
subscribe to the REALTOR® organization's
strict Code of Ethics and are members of the
national, state and local REALTOR®
organizations. For more information, please
visit
www.njar.com.
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